Terms of Service

Last Updated: July 24, 2025

Welcome to Ellick Logistics Inc. (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of the ELI RoadLife Assistant Service, including our website, mobile application, and all related features (collectively, the “Service”).

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use our Service.

1. Service Description

The ELI RoadLife Assistant Service is a virtual assistant platform designed to help truck drivers manage their professional, logistical, administrative, personal, wellness, and compliance tasks.

Services may include (but are not limited to):

  • Dispatch coordination and route optimization

  • Wellness check-ins and reminders

  • DOT and CDL compliance tracking

  • Expense tracking and document management

  • Real-time notifications via SMS and email

  • Personal assistance for lifestyle support

2. Eligibility

You must be at least 18 years old and legally able to enter into a binding contract. By using the Service, you represent and warrant that you meet these requirements.

3. Account Registration

To access certain features, you may be required to create an account. You agree to:

  • Provide accurate and complete information

  • Keep your login credentials confidential

  • Notify us of any unauthorized use

We reserve the right to suspend or terminate your account for violations of these Terms.

4. Subscription and Payments

Access to premium features requires a paid subscription. By subscribing, you authorize us (or our third-party processor) to charge your payment method on a recurring basis until canceled.

Refunds: Subscription fees are non-refundable except where required by law or as explicitly stated in our refund policy.

5. SMS and Mobile Messaging

By subscribing to the ELI RoadLife Assistant Service and providing your phone number, you consent to receive SMS communications from us. These may include:

  • Dispatch and compliance updates

  • Wellness and service alerts

  • Reminders and confirmations

  • System or billing notices

Message frequency varies based on your activity. Message and data rates may apply.

Opt-Out

You may opt out of SMS at any time by replying STOP. To resume, reply START. For help, reply HELP or email support@eliroadlife.com.

We use A2P-registered long codes via providers like Twilio to ensure reliable and compliant delivery.

6. User Conduct

You agree not to:

  • Misuse or disrupt the Service

  • Impersonate others or provide false information

  • Violate any applicable laws or regulations

  • Attempt to gain unauthorized access to systems

7. Intellectual Property

All content, trademarks, logos, and software are the property of Ellick Logistics Inc. or its licensors. You may not copy, distribute, or create derivative works without permission.

8. Third-Party Services

We may integrate third-party tools such as Twilio, Vicidial, Vtiger, TruckerPath, or others. Your use of these services is subject to their respective terms and privacy policies.

9. Termination

We may suspend or terminate your access if you breach these Terms, misuse the platform, or as required by law. You may cancel your subscription at any time through your account settings.

10. Disclaimer of Warranties

The Service is provided “as is” and “as available.” We do not guarantee uninterrupted service, error-free content, or 100% accuracy. You use the platform at your own risk.

11. Limitation of Liability

To the maximum extent permitted by law, Ellick Logistics Inc. shall not be liable for any indirect, incidental, special, or consequential damages, including loss of data or business interruption.

12. Indemnification

You agree to indemnify and hold harmless Ellick Logistics Inc. from any claims, damages, liabilities, and expenses arising from your use of the Service or violation of these Terms.

13. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of laws. Any disputes will be resolved in the courts of Texas, USA.

14. Changes to These Terms

We may update these Terms occasionally. Continued use of the Service after such updates constitutes your agreement to the revised Terms. The “Last Updated” date reflects the latest revision.

15. Contact Us

For questions or concerns regarding these Terms, contact us at:
Email: support@eliroadlife.com
Phone: [Insert Number]
Company: Ellick Logistics Inc.