Privacy Policy
Last Updated: July 24, 2025
Ellick Logistics Inc. (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This Policy outlines how we collect, use, disclose, and safeguard your information when you access our website or subscribe to the ELI RoadLife Assistant Service (the “Service”).
By using our website or Service, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Full Name
Contact Information (email, phone number, billing address)
CDL or professional logistics credentials
Payment Information (collected securely via PCI-compliant processors)
b. Operational Data
Route preferences and dispatch details
Expense tracking and compliance submissions
Wellness check-ins and scheduling records
c. Automatically Collected Data
IP address
Browser type, operating system, and device information
Pages visited, actions taken, and timestamps
2. How We Use Your Information
We use your information to:
Deliver and maintain the ELI RoadLife Assistant Service
Process payments and manage subscriptions
Communicate service updates, confirmations, and compliance notices
Provide customer support and feedback outreach
Enhance service functionality, user experience, and security
3. SMS Communication & Consent (A2P 10DLC Compliance)
By submitting your mobile phone number during signup or account use, you consent to receive recurring SMS communications from ELI Road Life Assistant. related to:
Service updates and account notifications
Appointment or compliance reminders
Administrative and virtual assistant communications
Message frequency may vary. Standard message and data rates may apply.
You may opt out at any time by texting STOP. To resume messages, text START. For assistance, reply HELP or contact us at support@eliroadlife.com.
4. Data Sharing and Disclosure
We do not sell your data. However, we may share your information with:
Internal personnel within Ellick Logistics Inc. on a need-to-know basis
Trusted third-party software platforms (e.g., Truckpedia, TruckerPath, Vicidial, Vtiger) under strict confidentiality agreements
Emergency contacts if needed during a service-critical event
Regulatory or legal authorities if required by law or subpoena
5. Data Security
We implement industry-standard safeguards — administrative, technical, and physical — to protect your data. However, no method of transmission or storage is 100% secure, and you accept that risk when using our Service.
6. Cookies and Tracking Technologies
We use cookies and similar tracking tools to:
Enhance user experience
Analyze website usage
Personalize content
You may adjust your browser settings to disable cookies, but some features of the site may not function correctly.
For more details, refer to our Cookie Policy.
7. Data Retention
We retain your information only as long as necessary to:
Fulfill the purpose for which it was collected
Comply with applicable legal, regulatory, or operational requirements
Manage your subscription lifecycle
8. Your Rights
You have the right to:
Access your data
Correct inaccuracies
Request deletion (where applicable)
Withdraw consent for certain uses
Requests should be submitted to support@eliroadlife.com. We may verify your identity before processing any request.
9. Children’s Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect data from minors. If we become aware of such collection, we will delete the data immediately.
10. International Users
Our services are intended for users in the United States and Canada. By using our platform, you consent to the transfer and storage of your data in these jurisdictions, subject to applicable data protection laws.
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in legal, operational, or technological practices. Any material changes will be communicated via email or through prominent notice on the Site. Your continued use of the Service indicates your acceptance of the revised policy.
12. Contact Us
For privacy questions, data access requests, or complaints, contact:
Ellick Logistics Inc.
Email: support@eliroadlife.com
Phone: [Insert Phone Number]
Website: https://eliroadlife.com
